This company is really organized. They had everything they need with them - so many boxes. When they said the workers were trained that was an understatement. They didn't need to read directions to install and wire very complex heat pump furnace install. And hard working arriving early on only stopping for lunch. Never charged anything extra even if the job had unexpected expenses or permits. Would and will highly recommend to anyone.
Call then to come fix my oil furnace , they came the same day with all the parts needed to fix it , and watch and talk with the man doing the job ,, which he did so well .. so please with the service
This is the first time in 12 years we've been in this house that I am actually warm in the winter! I am getting so much done now that I don't have to run upstairs under the covers when it's cold! And the customer service is excellent!
Jack came to my house & did a thorough inspection of our heating unit. He explained things very well so I understood what he was doing & what needs to be done.
This past fall while being cleaned. It was discovered my furnace was not safe. With the professional and dedication to their customers, they not only help me install,but also finance my heater. See I am disabled and a widow and no financial security at all. And I also took in my mom who is 83 and just broke hip and also depends only on Social Security. I can not imagine how it would be if Sullivan Oil would not have been so caring.
During the 95 degree week in July 2016 my HVAC system was failing bad. Sullivan's Jack gave me options, searched my warranty and saved me thousands of dollars by not just recommending a new unit. My poor wife was home most days not liking the oppressive heat and humidity climbing by late afternoon. We chose to repair the unit. It was a difficult diagnosis. Sullivan didn't give up on our request to repair not replace. Jack could tell PPL delivered 9 brownouts in 12 hours which didn't help matters. They had the repair parts in a few days as they had to be shipped in. Jack was respectful and determined to keep the system limping along quite well until he got the parts and fixed it as good as new. He cared like we were his family members. We are so thankful. Thanks Sullivan people. The cost was unbelievably reasonable. I was starting to worry how much we would be charged and did I make the wrong choice. I'm smiling now writing this in me comfortable upstairs room about seven weeks since the repair. All still working fine.We've had Sullivan do many difficult improvements to our home over the years and all went well. FYI....I know first hand they donate their time and money to community projects. One being the Moore Twp. Recreation Center. Thank you Mr. and Mrs. Sullivan you are good people. And Jack too.
I highly recommend Sullivan Oil & Propane. They are really good, trustworthy & honest people. They always address any issues we have had with our heating & cooling heat pump system & gas fireplace quickly & skillfully. Jack has our AC up & running again ~ Yay! Many thanks to Jack, Jennifer, Gene, Mark, Pat & all.
Been with Sullivan since we moved here 16 years ago. Wanted to use local companies and have been totally satisfied on all levels! So glad we choice Sullivan & so will you! Pricing is in line with others and the customer service is well above the rest.
Guys were punctual and professional. Jack is extremely knowledgeable and conveys the information to the customer with ease. Overall, exceptional experience and I absolutely recommend Sullivan Oil and Propane. They finished a huge install within the specified time frame and everything works wonderfully! Thanks fellas.
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